We asked Lynne West to spend a couple of days with our department, showing us some web-based tools we could use in our classes and hopefully opening our minds to using the excellent resources out there more effectively. She was so-well prepared and flexible, showing great sensitivity to our unique needs and interests. Rather than follow an agenda of her own, she got us to a much better place in just a couple of days! All of us are using at least one tool she shared with us regularly now.